Jeep is recalling 62,909 Wrangler 4xes due to a software issue that could cause the power unit to shut down suddenly and without warning. The problem could have resulted in two accidents and one injury worldwide.
The automaker is focused on the 2021-2023 Jeep Wrangler 4xe plug-in hybrid, which will be produced between Sept. 2, 2020, and Aug. 17, 2022. The engine shutdown was allegedly caused by a diagnostic reaction to a malfunction caused by a lack of communication from official documents.
This, in turn, could cause the plug-in hybrid Jeep to lose power, which of course increases the risk of an accident. As of Nov. 3, Stellantis said it was aware of 112 customer assistance records, 196 warranty claims, 65 field reports, two accidents and one injury in all markets worldwide that may be related to the issue.
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Jeep first became aware of the problem in September 2021, when initial reports of Wrangler 4xes losing power began to emerge. Later that month, it analyzed stall reports and vehicle history to determine what caused the problem.
Now that the source of the problem has been identified, Jeep is recalling all vehicles affected by the fault and updating the software to prevent them from stalling. The new code updates the calibration software in the Transmission Control Module, Hybrid Control Processor and Auxiliary Hybrid Control Processor.
All 2023 Wranglers have new software installed, which means the issue doesn’t affect them. Any owners who repair their vehicles themselves will be reimbursed by Stellantis as part of the recall. Owners will be asked to present the original receipt for the work. Jeep plans to begin notifying customers of the recall on January 12, 2023.
